Shipping & Returns
Shipping Policy
Processing Time: Orders are processed within 1 to 2 business days after payment.
Shipping Options:
Standard: 5 to 7 business days
Express: 2 to 3 business days
In-store pickup available
Shipping Fees : Calculated at checkout based on destination and weight.
Tracking : A tracking number will be provided once your order has been shipped.
International Shipping : Available. Delivery times may vary by country.
For any other questions or recommendations, feel free to contact us at remmybrandmtl@gmail.com.
Return & Exchange Policy
Return Period: You have 14 days after receiving your order to request a return or exchange.
Condition of Items:
Items must be returned in their original condition — unworn, unwashed, and with all tags attached.
Procedure:
To initiate a return or exchange, click here.
Return Shipping Fees:
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Refunds:
Once the item is received and inspected, a refund will be issued to the original payment method within 5 to 10 business days.
Exchanges:
Subject to availability, we can exchange an item for a different size.
Final Sale:
Sale items are considered final sale and cannot be returned or exchanged.
For any other questions or recommendations, you can reach us at remmybrandmtl@gmail.com.